Privacy Policy

Effective Date: 10th June 2025

Introduction

Welcome to Niss Water Bowser Services (the “Website”). We are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our Website and interact with us, particularly when placing orders either by phone or through the Website.

Information We Collect

  • Information You Provide Directly:
    • When you place an order, we collect the information you provide, which may include your name, contact information (phone number, email address and potentially address if provided for delivery purposes).
    • Any other information you choose to share with us.
  • Automatically Collected Information:
    • Google Analytics: We use Google Analytics to collect information about your interactions with our Website, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This helps us understand Website traffic and usage patterns.

How We Use Your Information

  • To Process Orders: We use the information you provide to process and fulfill your orders, communicate with you about your order, and arrange for delivery.
  • To Improve Our Website: We use Google Analytics data to analyze Website traffic and usage, improve our Website’s functionality, and enhance user experience.
  • Communication: We may use your contact information to respond to your inquiries.

Data Sharing and Disclosure

  • Third-Party Service Providers:
    • Google Analytics: We share data with Google Analytics for Website analytics.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

International Data Transfers

While our Website is accessible globally, we primarily serve customers in Gauteng, South Africa. Google Analytics may transfer data internationally.

Your Rights

  • Access and Correction: You have the right to request access to and correction of your personal information.
  • Data Deletion: You have the right to request the deletion of your personal information, subject to legal obligations.
  • Opt-Out: You can opt-out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Contact Us

If you have any questions about this Privacy Policy, please contact us.